EU and Russia complete €2 million e-government project

A €2 million EU-funded project aiming to increase administrative efficiency and improve access to government electronic services for Russian citizens has come to an end, according to a press release from the Delegation of the European Union to Russia. The “Support to e-Government in the Russian Federation – Government-to-citizens electronic services” project ran for 27 months and was designed to support the government’s various initiatives to promote e-Government as a primary instrument in the reform of public administration in the Russian Federation.


It was implemented by the Ministry of Economic Development and the Ministry of Communications and Mass Media in four pilot regions (Kaliningrad, Karelia, Ulyanovsk, Vologda) and three associated regions (Astrakhan, Khanty-Mansiisk and Petropavlovsk-Kamchatsky) and specifically contributed to: improving the relations between government and citizens by strengthening transparency and accountability of the state to its citizens; increasing administrative efficiency; improving access to government services; increasing cooperation within and between Russian regions; establishing a sustainable cooperation on e-Government issues between local and EU partners.


The project built on the results achieved under previous EU-funded projects in the areas of e-Government that were implemented between 2004 and 2009 in Russia. It reached out to 25,000 people, mainly civil servants, covering whole of the Russian Federation. It provided training for 3,000 civil servants from 53 different regions. It has developed 9 e-Government services for the authorities of 6 different regions, holding 56 conferences and roundtables about e-Gov issues across Russia.

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