One the most prestigious events in the public sector calendar will take place on 26 January 2011, as the Guildhall in London once again plays host to the e-Government National Awards.
Celebrating the very best in e-Government initiatives, projects, and programmes of the past 12 months, this year’s awards – in association with PublicTechnology.net – promises to be the best yet.
In this latest instalment, we take a look at the Leadership & Professionalism category and its five finalists.
e-Government National Awards 2010: Leadership & Professionalism
Celebrating the leading e-Government strategies and professional developments which contribute to achieving positive transformation, the category finalists come from a diverse group of organisations including central government departments, and an NHS Trust.
First up is the Department of Health’s e-Learning for Healthcare: E-Safeguarding Children and Young People project, created to improve NHS Trusts’ statutory compliance of staff.
Support for the project came from a number of sources, including the Department of Children and Families, the Royal College of Pardiatrics and Child Health, and the National Learning Management System, and is expected to deliver savings of £26 million once deployed across the NHS.
The 40 minute e-learning session enabled Trusts to “significantly improve” the standards of training in child abuse and its prevention, with two versions of the sessions to tailor for both clinical and non-clinical staff. The project meant a cultural change at one of the first Trusts to go live with the project, and has since been made available to the NHS for free by the Department of Health where it is one of the most commonly accessed e-learning module on the NLMS.
Over at Peterborough City Council (PCC) the development of a new portfolio management system has dramatically improved both the efficiency and performance of the Business Transformation Unit and the Corporate Programme Office at the local authority.
The system, Verto, currently manages over 190 live projects and provides real-time information and reports to team members and other stakeholders on demand. The success of the project has been so great that 10 further public sector organisations across the UK have adopted the system, and the Council expects additional organisations to adopt it in the coming months.
Other key benefits realised by PCC since Verto’s deployment is the creation of a collaborative culture amongst its users, and the ability to import data from another ICT project to share business cases and project information.
Back in Whitehall, and the CIO Group within the Department of Education continues to help staff service delivery through its Information Workplace Platform (IWP), a secure range of collaborative services based on Microsoft’s SharePoint 2007.
Launched in spring 2008, the IWP has enabled staff access to a number of simplified, on-demand ICT services, including white label workplaces, a central repository for policy briefings, and commissioning centre that manages information requests made to the Department.
Besides streamlining staff processes and encouraging greater levels of collaborative work the IWP has created a number of additional benefits, including improved information security and better compliance with records management, and an elimination in the duplication of effort.
Besides streamlining staff processes and encouraging greater levels of collaborative work the IWP has created a number of additional benefits, including improved information security and better compliance with records management, and an elimination in the duplication of effort.
A comprehensive training programme developed for IWP has been taken up by more than half of all staff at the Department of Education on a voluntary basis.
Increased collaboration was a goal also laid out at Nottingham University Hospitals NHS Trust through its Collaboration and Communication Technology at the Heart of Hospital Transformation programme, which has enabled the Trust to deliver innovative services and joined up communications to staff.
The deployment of a new 10G network with 10,000 Ethernet ports, and campus-wide Wi-Fi with RFID tracking, together with a Unified Communications environment with added collaboration tools all feature as part of the technological overhaul.
While many of these technologies are already found across the healthcare industry, it’s the joined up communications environment created at the Trust’s Queen’s Medical Centre and City Hospital sites that mark the real innovation.
While many of these technologies are already found across the healthcare industry, it’s the joined up communications environment created at the Trust’s Queen’s Medical Centre and City Hospital sites that mark the real innovation.
The overhaul was designed and managed in consultation with front-line staff at the Trust, ensuring a high level of acceptance for the working practices brought into play with the deployment.
Around £4 million has been invested in the network by the Trust, and while the implementation remains ongoing departments where the project is already complete (such as Accident & Emergency) is “is already showing quantifiable efficiency gains by increasing the availability of staff and equipment, streamlining patient journeys, reducing waiting times and improving access to information, enabling information-led decision-making”.
The department is also delivering what the Trust describes as “significant cost savings and the desired improvements in administrative functions and critical clinical applications”.
The final finalist in this category – but by no means least – comes from the Metropolitan Police Service in London, and its Police Forensic Liaison Unit.
Established in April 2010 within the Met’s Digital and Electronic Forensic Service to help produce more effective pre-analysis forensic strategies, the unit is now responsible for assessing and approving lab submissions through the online forensic submission system.
Following a successful model developed during a 2009 trial, the benefits to the Met are numerous, and include the improvement of forensic outcome, a reduction in the time taken to analyse an exhibit, and a reduction in costs to the Metropolitan Police. The Police Forensic Liaison Unit worked closely with officers in a bid to overcome initial scepticism, demonstrating the virtues of taking a more structure approach to potential exhibit examinations.
By the end of its first year active, the Met expects savings of £2 million as a direct result of the new unit.
By the end of its first year active, the Met expects savings of £2 million as a direct result of the new unit.
Which project will win? We'll have to wait for the 26 January to hear which central government Team initiative has won the 2010 prize, along with all the other categories!
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