The NS Portal is one of the top websites in Singapore today, listed in 2010 as No. 1 by Hitwise, a global online competitive intelligence service, in the Organization Community category.
Under the new agreement with MINDEF, NCS will provide end-to-end services, including setting up of infrastructure, management and operation of the NS Portal, continuous enhancement of e-services, and management of the call centre and the data centre. NCS will also provide round-the-clock Security Operating Centre (SOC) monitoring, which includes Intrusion Prevention and Detection Systems.
“The NS Portal is not just about a positive e-service experience; it’s about the community of men and women serving the country. We are excited for the opportunity to continue sharing our expertise in technology with MINDEF, and be part of the efforts to engage the NS community,” Chia Wee Boon, Chief Executive Officer of NCS Group said.
The portal receives an average of 7.9 million page views and 564,000 e-transactions a month. Over 400,000 servicemen have used the portal to make NS-related transactions and stay connected with their NS friends.